Refund & Return Policy

Refund & Return Policy

Last updated: July 10, 2026

At SexBabyBoo, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Return Period

You may request a return within 30 days after receiving your order.

To be eligible for a return:

  • Items must be unused

  • Items must be unworn

  • Items must be in original packaging

  • Tags must remain attached

Non-Returnable Items

For hygiene and safety reasons, certain items cannot be returned, including:

  • Intimate apparel

  • Bodysuits

  • Swimwear (unless unopened)

  • Clearance or final sale items

Return Process

To start a return, please contact:

Email: help@sexbabyboo.com

Please include:

  • Order number

  • Reason for return

  • Photos of the item if there is a quality issue

Do not send items back without contacting us first.

Refunds

Once your return is received and inspected, we will notify you about your refund status.

Approved refunds will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

We will review the issue and provide a suitable solution.

Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect or defective.